Network Status
7/4/2026 New Jersey Service Outages Update:
1:02PM - Service has been restored to about 800 more customers. (Some others lost service between update posts.) Approximately 2,200 are still without service. We are primarily waiting on power to be fixed so it is safe for our crews to work. Until power is fixed, we can't do any work. Our crews are actively monitoring the various areas and will begin work as soon as poles are replaced, high voltage power is restored, and electrical lines are no longer draped over our fiber. Happy Independence Day!
9:56AM - Service has been restored to over 1,000 customers. Our teams continue to work to restore service to all customers as quickly as possible.
Friday night's storm hit northern New Jersey hard, with winds over 60 mph bringing down trees, power lines, and fiber lines across our service area. In multiple locations, downed power lines have caught trees and fiber on fire.
We currently have over 3,700 customers offline, and we know exactly where the damage is.
Our crews will be working to restore service until every customer is back online. However, we cannot begin repairs until the power company de-energizes and repairs its lines, making each area safe. While live power lines are down, it is not safe for our team to work, period.
We're sorry for the disruption. This was a fast, violent storm, and restoring service safely is our top priority. We'll post updates as restoration progresses.
Thank you for your patience. Stay safe, and stay clear of any downed lines.
All other Planet systems are operational.
