Standard Warranty

Limited General Warranty

For a period of two (2) years after equipment delivery to Buyer, Planet Networks, Inc. (“Seller”) warrants the Planet Voice Txx series IP Telephone product line and Planet IP Camera product lines shall be free from defects in material and workmanship.

Additional Warranty for Firmware

Manufacturer firmware (embedded software accompanying the Planet Voice IP Telephone) is warranted to perform in substantial compliance with the specifications contained in your Operating Instructions for the Telephone Handset.

Manufacturer firmware (embedded software accompanying the Planet IP Camera) is warranted to perform in substantial compliance with the specifications contained in your Operating Instructions for the IP Camera.

Remedies

Seller’s sole obligations and the buyer’s exclusive remedies with respect to goods determined to be defective shall be limited to repair or replacement of the purchase price, at Seller’s option. Replacement may constitute, at Seller’s option, a new, refurbished or functionally equivalent item. If the buyer notifies Planet Networks, Inc. by 12 p.m. (noon) Eastern Standard Time of a defect covered by this Warranty, a replacement item or replacement parts will be shipped that same day, if such item is or parts are in stock. If that item is not or those parts are not in stock, it or they will ship immediately upon Planet Networks’ receipt of it or them.

All remedies are expressly conditioned upon the buyer’s compliance with its obligations herein to comply with the provisions of the Operating Instructions for the Planet Voice Telephone Handset. If the buyer fails to comply with these Operating Instructions, the buyer shall bear the full cost of any service, including but not limited to repair, replacement and return.

Your Obligations

This warranty is expressly conditioned on the buyer’s obligation to take appropriate care for any equipment and supplies in accordance with any Operating Instructions for the device, a copy of which the buyer acknowledges receiving and to which the buyer agrees to be bound. If the buyer does not comply with such instructions, and that failure results in the need for replacement parts, the buyer shall bear the full cost of such replacement parts.

SELLER’S WARRANTY IS EXCLUSIVE, AND SELLER DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.