Telephone Services

At Planet Networks, we provide everything you've come to expect from a traditional phone system and so much more. Our telephone services are hosted in the cloud for reliable service, high availability, and cutting-edge technology that helps you save money while accessing the latest improvements in communication services. Furthermore, say goodbye to confusing phone bills with charges you don't understand with our straightforward monthly pricing structure.

Residential telephone service

Our residential telephone services harness our fiber-optic network, allowing you to take advantage of advanced communications technologies, like Voice over Internet Protocol (VoIP). VoIP brings the perks of digital phone service to your landline.

With our telephone services for homeowners, you can:

  • Make domestic calls: With Planet Networks, domestic inbound and outbound calls are covered.

  • Call international destinations: Planet Networks' service allows you to make international phone calls, though additional charges may apply for some destinations.

  • Enjoy high-quality audio: Our telephone units have the highest audio quality available — our physical phones receive higher usability ratings compared to the competition.

  • Keep your phone number: Our fiber sales team will help you move your phone number to your new Planet Networks VoIP service.

Business telephone service

Instead of spending thousands or millions on a complex proprietary phone system, use the straightforward, no-nonsense telephone services from Planet Networks. With VoIP, calls with your customers won't drop or have interference for exceptional quality and service.

Our services include essential business phone system features, such as:

  • Multiple lines: Our network supports multiple phone lines to help your customers reach the right person. When you switch to Planet Networks, you can keep your phone numbers and extensions for a seamless transition. 

  • Calls from any device: Our hosted communications system allows you to make and receive calls on a desktop computer or smartphone to best support your customers.

  • Automated answering: This system answers phone calls for you and plays a prerecorded message to direct callers to the right place. VoIP routes calls with ease to keep waiting time as low as possible.

  • Call forwarding: If you can't answer a call on your usual device, like when you're working from home or on vacation, you can forward the call to another phone number or device.

  • A queuing system: Call queuing puts callers in a virtual waiting room, queuing them on a first-come, first-served basis, until one of your team members is available to answer.

As your company grows, our business telephone service adapts to your needs, allowing you to add as many users as you need at any time.

Choose Planet Networks' telephone services near you!

Planet Networks is building one of the fastest and most reliable fiber networks for locations in New Jersey, New York, Virginia, and Pennsylvania. When you choose our telephone services, you can expect seamless performance, transparent pricing, and excellent customer service.

Check our availability in your area to see if our fiber network is available near you. If we're not in your area yet, complete our survey, and we'll notify you when we expand to your location.